ตำแหน่ง: Senior Customer Value Management Specialist
Job Description
Partner Relationship Development
- Develop and maintain strong relationships with key business and lifestyle partners across various industries.
- Act as the primary point of contact for partners, ensuring open communication and mutual value creation.
- Understand the needs and expectations of The Sierra, The Wisdom, The Premier, and MOL clients to ensure partners’ offerings align with these needs.
Partnership Sourcing & Negotiation
- Identify new partnership opportunities that deliver exclusive benefits and privileges for clients.
- Negotiate partnership terms, ensuring beneficial agreements for all parties involved.
- Collaborate with internal teams to ensure that partnership agreements are executed seamlessly.
Strategic Collaboration
- Collaborate with internal teams such as marketing, sales, and customer service to ensure effective communication and promotion of partner offerings.
- Work with the marketing team to promote partnerships and exclusive privileges through various channels.
Problem Resolution & Relationship Management
- Address and resolve any issues or challenges faced by partners or clients related to partnership offerings.
- Ensure continuous and positive engagement with partners, maintaining long-term, productive relationships.
Job Qualification
- Bachelor’s degree in Business Administration, Economics, Engineering or related fields.
- Proven experience in partnership management, business development, or similar roles.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse partners.
- Excellent negotiation, problem-solving, and strategic thinking skills.
- Understanding of business and lifestyle sectors, including the preferences of high-end clientele.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with strong organizational and project management skills.
- Proficiency in MS Office Suite and partnership management tools.