Title: Advanced Application Support - Power BI/Macro VBA (Contractor)
Job Description
Main Requirement: Fluently in Power BI, Excel, and Macro VBA
- Provide assistance related to the installation, operation, and maintenance of specific computer software application programs as per the work instruction by company with minimum supervision
- Coordinate and escalate the issues that are not in company work instruction to application team or direct supervisor
- Collaborate with the development team to resolve to complex issues and implement fixes.
- Maintain detailed records of customer interactions, issues, and resolutions.
- Perform Data analytic from multiple source of data
Job Qualification
- Provide assistance related to the installation, operation, and maintenance of specific computer software application programs as per the work instruction by company with minimum supervision
- Coordinate and escalate the issues that are not in company work instruction to application team or direct supervisor
- Collaborate with the development team to resolve to complex issues and implement fixes.
- Maintain detailed records of customer interactions, issues, and resolutions.
- Fluently in Excel Macro VBA is the must
- Experience in Power BI, Qlik sense, Tableau will be an advantage