Title:  Advanced HR Technology Analyst (KTG3AO)

How You’ll Make an Impact: (Responsibility)

Resolve operational issues in HR system, supervise junior staffs in daily operations, conduct data analysis and develop predictive models for HR functions and leverage AI technologies to improve HR processes and decision-making.

Data Analytics & Insights

• Conduct comprehensive data analysis and develop predictive models to support HR functions, such as workforce planning, talent acquisition, performance management, attrition and retention, learning and development, talent management, and employee engagement
• Design and implement advanced analytics dashboards using Power BI and other visualization tools to provide actionable insights for HR leadership and business stakeholders
• Perform statistical analysis and data mining on HR datasets to identify trends, patterns, and correlations that drive strategic HR decisions
• Develop and maintain key HR metrics and KPIs including attrition analysis, recruitment funnel optimization, performance analytics, and employee engagement scoring
• Create automated reporting solutions that deliver real-time HR analytics to various stakeholders across the organization
• Collaborate with HR business partners to translate business requirements into analytical solutions and data-driven recommendations

System Operations & Technology Management

• Investigate and resolve operational issues by applying knowledge of the HRIS SAP SuccessFactors, security, business processes, and procedures for HR or other functional teams
• Use scripts or other technologies like RPA to automate and optimize the procedures involved in human resources
• Implement and manage automation solutions using M365 (Power Automate, Power Apps, Power Bi, Copilot, Agent) and related tools
• Manage permissions, access, personalization, and similar system operations and settings for HR services users
• Maintain the optimal function of KBTG's internal HR information services systems including database management, installation, customization, and upgrades to applications, systems, and modules
• Facilitate migration to a unified HR technology and system if required
• Research and recommend HR system efficiencies and process improvements to the existing HR system, technology, services, and application to provide positive customer experience

Innovation & Leadership

• Drive digital transformation initiatives by researching, evaluating, and implementing emerging HR technologies and AI/ML solutions to advance KBTG's HR technology capabilities
• Lead and train the HR Business Users by providing technical guidance, training in advanced analytics, and fostering a culture of continuous learning and innovation
• Champion best practices in HR data governance, security protocols, and technology standards while collaborating with cross-functional teams to integrate new solutions
• Establish thought leadership in HR analytics and technology adoption, sharing expertise across the organization and maintaining knowledge of industry trends and developments

What Will Set You Up for Success: (Qualification)

• Minimum 7 years of HRIS
• Understanding of business process management, project management, and technical change management.
• Excellent analytical and data interpretation skills.
• Excellent critical thinking and problem-solving skills to troubleshoot issues and optimize HR tech systems.
• Excellent communication skills with demonstrated ability to communicate effectively with both technical and non-technical team to interact with various stakeholders
• Ability to analyze HR data and provide insights to improve HR processes.
• Ability to utilize HR technology as an integral business solution.
• Ability to interpret and analyze informational needs and provide technical guidance.
• Familiarity with AI technologies and their potential applications in HR
• SAP SuccessFactors for Employee Central module is advantages
• Power Platform: Power BI and Power Automate is advantages

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