Title:  Application Support Engineer (KSO4AH)

Company Overview

KASIKORN Business-Technology Group (KBTG) is a tech arm of KBank. At KBTG, 
we never cease to develop financial technologies and wide-ranging digital 
banking services. We are the driving force behind KBank's success, as well as 
the pioneer of world-class innovations. Utilizing our expertise in fintech, 
combined with the new generation's outside-the-box thinking, KBTG strives to 
become the best tech organization of Southeast Asia by 2025.
Learn more about KBTG: www.kbtg.tech

Job Responsibilities

• Working knowledge of SQL Databases & basic network configuration
• Working Knowledge of IT Hardware and Software
• Ability to learn and master employer-specific software
• Complex problem solving
• Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements
• Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents
• Coordinate with teams and resolve all complex application and system issues
• Design and maintain expertise in flow of application process and systems related to company
• Supervise all alerts related to application and system procedures and provide services proactively

Job Qualification

• Bachelor Degree in Computer Engineer, Computer Science, IT or other related fields
• At least 3 years’ experience in JAVA software development or other programing languages
• Experience working with one or more from the following; web application development, Unix environments, mobile application development, information retrieval, networking, developing large-scale software system, version control system, and/or security software development